on 28-11-2023 21:24
Could someone please contact to arrange to move my socket? I understand there will be a £25 charge. Thank you
on 28-11-2023 21:43
The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.
on 01-12-2023 10:36
Hi VMCustomer29,
Thank you for your post and welcome to the community.
I'm more than happy to assist with this.
I will private message you now.
^Martin
on 14-12-2023 14:56
Hi @VMCustomer29, thanks for getting back to my colleagues privately.
This is just a quick note to confirm you're satisfied with the response and efforts of the forum team? Remember, if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand. Please bear in mind, you can manage your account from here. Your online account, will give you access to your bills, show your package details, diagnose any possible faults and monitor any orders and appointments you may have.
Regards
Lee_R