Virgin Media Community

[NK2Day]

I am moving to a new property which has bt openreach lines wired in 

when I search online I can’t find my new address, only those across the street.

i am unsure if I can get virgin or not in the new home as there appears to be a conflicting advice on whether virgin are now also using the open reach lines or not. I know they didn’t used to but there were some articles saying they do now

how can I definitively find out if I can move my services to the new address? Thanks

[carl_pearce]

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@NK2Day wrote:

I am moving to a new property which has bt openreach lines wired in 

when I search online I can’t find my new address, only those across the street.

i am unsure if I can get virgin or not in the new home as there appears to be a conflicting advice on whether virgin are now also using the open reach lines or not. I know they didn’t used to but there were some articles saying they do now

how can I definitively find out if I can move my services to the new address? Thanks

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VM wouldn't use the same lines as it's a different, bespoke, network, however they could use the same physical ducting to pass the fibre/coax through.

[nodrogd]

VM are using some Openreach ducting in areas where:

1) They are installing full fibre infrastructure, & 2) The ducting is suitable to patch across from their own infrastructure in the vicinity.

The vast majority of VM cable areas are HFC build & use coaxial cabling not fibre, making the smaller diameter Openreach ducting unsuitable for distribution purposes.

[Kain_W]

Hi NK2KDay,

Thanks for your post and welcome to the community!

Has it been advised that we don't service the area you're moving into?

If not I'd advise to check our link here as it can advise whether we service the area.

Cheers,