cancel
Showing results for 
Search instead for 
Did you mean: 

Moving Hub to loft

slostp37
Just joined

We have virgin connection from the outside box to the loft. I tried moving wifi hub/router to loft, router wifi light is green and steady, base light is also green and steady. But there is no internet. I have mesh network connected directly to router, that is not working either. What should i do to get network to loft?

 

2 REPLIES 2

jbrennand
Very Insightful Person
Very Insightful Person

Was it working ok before - if so put it all back to how it was working and then run a Cat6a ethernet cable from the nearest Mesh unit up to the loft and connect another Mesh unit or wireless access point on the end of that

What make and model of mesh do you have? What Hub model is it ?  Is it in modem mode with the Mesh doing the routing?


--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

Gareth_L
Forum Team
Forum Team

Hello slostp37.

Thanks for posting on our Community.

Sorry to hear you lost connection after moving the hub to your loft.

Have you been able fix this issue now?

Gareth_L