If you want , I can get you £50 credit off your first bill if you PM me and Virgin Media will directly ring you to organise a deal with you. Feel free to PM me for any more queries. To PM me, just hover over my profile picture and click Send Message when the option comes up. Please don't post any personal info in this thread as it's public. If I've helped in any way, please give me Kudos and mark my response as a helpful answer
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Long story short VIRGIN you are a shocking service provider.
you promised that you would install and be onsite Friday. We planned our entire home move to be in sync with the internet service.
we work from home and need internet for our jobs. Now we will be loosing our only income during these hard times.
you assured us a thousand times Friday will be fine and once confirmed we then arranged for our home move. Now we will have nothing as just received a text saying they have rescheduled our install to next week !!!!!!!!!
They normally turn up a few days to a few hours before for a site assessment so they may have found a problem and thus rescheduled your install. Nothing can be done about this. You best bet is to ring customer services and ask them why they have rescheduled.
If you already have virgin cable then you most likely don't actually need an engineer but as with all services until attempted the service can't be guaranteed.
***** If you think my answer has helped - please provide me with a Kudos rating and mark as Helpful Answer!! I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences. Office 365, Dynamics CRM and Cloud Computing Jedi