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Amy0306
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Moved into property , box on house with wires hanging out

I’ve moved into a property where they use to have  virgin . The box on the front of the house has no cover on it and wires are hanging out. I need to get it removed or made safe at least please. 

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jbrennand
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Re: Moved into property , box on house with wires hanging out

A VM person should reply here in a few days and be able to help or you could call in on 0345 454 1111 and see if they can help. As you have no account - I would try the "I want to join" option so you dont get caught in the whole account number, password automated rigmarole.

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Steven_L
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Re: Moved into property , box on house with wires hanging out

Hey @Amy0306,

 

Sorry to hear that the box in your house is in disrepair. 

 

Have you been able to get in touch with the team since you last posted? 

 

If not, please let me know and we can get this looked into further for you.

 

Regards

Steven_L

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Amy0306
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Re: Moved into property , box on house with wires hanging out

Hi thanks for your reply. No still nothing 

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Tom_F
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Re: Moved into property , box on house with wires hanging out

Apologies Amy0306, I'll get in touch via PM so we can get this sorted out.

 

Tom 

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