Menu
Reply
Highlighted
  • 2
  • 0
  • 0
Joining in
70 Views
Message 1 of 2
Flag for a moderator

Moved house

I have moved to a new address. I told Virgin media and so did the estate agents Leaders that we want to transfer our WiFi to our new address. We were received an email saying we will receive a call soon. Now the call centres are closed and no one has contacted me. I have no WiFi so am not receiving anything from Virgin media, I don't want to pay for something i'm not receiving. We would like to transfer as soon as possible as we need the internet right now.

Regards,

Helen

Tags (1)
0 Kudos
Reply
Highlighted
  • 659
  • 175
  • 253
Forum Team (Retired)
Forum Team (Retired)
59 Views
Message 2 of 2
Flag for a moderator

Re: Moved house

Hi,


Have you managed to resolve this yet? If not I might be able to help - but may require account and area reference details If you still have an issue send me a private message.

I will need to test your services remotely.

To PM me, just hover over my profile picture and click Send Message when the option comes up. Please don't post any personal info in this thread as it's public.


Here to help! I'm a technician helping out whilst working from home. Find out more


0 Kudos
Reply