Hi all,
I moved home recently, and I brought my router with me, I told Virgin about my move and they sent me a package with new cables and a booklet.
I've done everything it asked of me and I'm still getting no WiFi.
I ran a check of my postcode through the virgin website, and it says my services aren't installed yet.
The "My Account" page aslo states I'm leaving and have 90 days to collect any info before I lose it.
Can someone help me please?
Thanks in advance 🙂