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Mit10
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Moved & old kit left in new property

We have recently moved and have taken Virgin Media with us (including our kit etc.). Self install all sorted and everything is working fine. When we moved in the kit from the previous owner was left at the property (outside but covered) and we have no idea what to do with it. It has been over a month now and it should probably be returned as it is a Superhub 3.0 and Tivo V6 box. Any advice welcome...

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Anonymous
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Re: Moved & old kit left in new property

do what you like. if its been out it most likely can't be used. the old owner will be charged for it.
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Katie_WT
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Re: Moved & old kit left in new property

Hi there 

 

Whilst we do usually require these items back, it is concerning that they have been left outside and not returned to us by the previous account holder. As our user has advised, if they are not returned, the previous account holder will be charged accordingly. 

 

We do have a dedicated webpage where you can order pre-paid packaging to return any equipment you may have - feel free to take a closer look 

 

Equipment returns

 

Cheers

Katie - Forum Team


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