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Move wall socket box

Jmant0
Joining in

We currently have the ntl wall soxkry in our living room but due to positioning our child under 1 keeps getting to the wires and trying to pull the box. We were hoping to get the box moved into the kitchen area. There was also a box there originally but was removed by the installer when they came to the house and they stated it would be able to be used if we wanted in the future.

3 REPLIES 3

Tudor
Very Insightful Person
Very Insightful Person

VM will move it for £25. 

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

Jmant0
Joining in

Thank you for the reply, I'll see if I get time to give customer services a call otherwise I'll wait for a staff member to get back here

Hi @Jmant0 👋 Thank you for your post and welcome to the Virgin Media Community 😀

In order to look into this for you further, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

Thank you for your support @Tudor 👍

Regards,
Daniel