on 17-09-2022 12:04
Hi, we are moving into a static caravan just outside our property and would like to know the ebst way of us getting broadband in the caravan. Is it worth moving the fibre port to the caravan or having some external cabling? Who would be able to do this for us? Thanks, Chris
Answered! Go to Answer
on 20-09-2022 08:26
Hey @chrisgaia,
Welcome to the community and thanks for taking the time to post your issue on the forums.
I would be happy to arrange for a technician visit for this to be done by our team but as @Tudor stated there would be a £25 charge each time for it to be moved.
Would you like me to send over a private message and we can get this booked in?
Regards,
Steven_L
on 17-09-2022 12:55
VM will probably able able to do it, costs £25 and £25 again when you want it moved back. Best wait here for a VM staff member too confirm and arrange. At the present time this may take 3 or 4 days.
on 20-09-2022 08:26
Hey @chrisgaia,
Welcome to the community and thanks for taking the time to post your issue on the forums.
I would be happy to arrange for a technician visit for this to be done by our team but as @Tudor stated there would be a £25 charge each time for it to be moved.
Would you like me to send over a private message and we can get this booked in?
Regards,
Steven_L
on 20-09-2022 15:43
Yes that's great, Thanks!
on 22-09-2022 15:56
Hi @chrisgaia, check out the purple envelope in the top right hand corner and I'll have this arranged for you.
Kindest regards,
David_Bn
on 11-10-2022 11:20
Thanks for working with me on this one via our private messaging function @chrisgaia.
Do please keep us updated and if you need anything further, you know where we are.
All the best,
David_Bn