I realise there is a £25 fee for moving the router but I just wanted to check something first...
Can I keep the router / Hub / TV where its currently located at the front of the house but just move the modem / Broadband connection to the side of the house? Would I need 2 Hubs or is there a separate modem device just for Broadband?
Answered! Go to Answer
All the connections to TV, broadband and phone come from the one Hub. You can't have an additional Hub and don't need one.
The VM technician can run wires to connect all your devices to the Hub, either in its present location or a new one. The charge is still £25.
I can't say what will happen at your house, I can't see it. 🙂
What I can say is that the visiting technician will do the best they can within the time they have available.
One thing I would say is, do you currently have any devices, physically connected to the VM hub in its current location using an Ethernet cable? As you mention TV, I assume that you have VM’s TV provision as well as broadband, however unless you have one of the older TiVo boxes, these need an internet connection of their own via the hub. Now this can be via WiFi or a physical Ethernet cable linking the TV box to the hub (which is more reliable). If the hub is moved somewhere else, then VM’s techs won’t run any Ethernet between them, that’s down to you, you’ll have to rely on a WiFi connection. If you currently use WiFi anyway, then there is a chance that the further distance will make the connection problematic.
Without knowing all the details of your current setup and house plan, it’s impossible for anyone here to give any sort of guarantees or outright ‘no that won’t work’. There’s a reasonable chance that it will all be OK, but something to be aware of beforehand.
Good points I had forgotten about the interernet connection to the STB. Actually the hub is in modem-only mode and is itself connected to a google nest router. As the STB is right next to the wireless router the STB uses a wifi connection to it. But yes, I dont know how good that wireless connection would be if the hub and router were further away. Worth thinking about, thanks.