on 23-10-2023 10:55
Hi,
I currently have the hub connected in the bedroom but I've noticed that in the living room there is a socket already that is only missing an attenuator. Is It possible to move the hub in the living room as I might want to connect my pc with a lan cable.
Cheers!
on 24-10-2023 14:19
Yes - just try it - with the attenuator if you can - it ought to just work.
on 24-10-2023 14:30
Or that "spur" may be disconnected and you might need a tech visit. As @jbrennand says, there is no harm in trying.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 24-10-2023 17:25
Thanks to both, I tried and there's no line. I guess I need a technician 🙂
on 26-10-2023 17:56
Hi @Emanuele91
Thanks for posting on our community forum!
Please do let us know if you're looking to book a tech to move the equipment and we'll be more than happy to get this sorted for you via here 🙂
Regards
on 26-10-2023 22:29
Hi, yes please, that would be helpful!
on 30-10-2023 11:05
Hey @Emanuele91,
That is no problem I would be happy to go about raising this through for you, for me to do so I will need to confirm some information form you In a private message.
Joe