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Move Virgin Media socket

Joining in

Hi, I need to get our Virgin Media socket moved slightly so that we can fit a new radiator. I have checked the website and can't work out who to call. Please can someone help?


Very Insightful Person
Very Insightful Person

VM will move it for £25. 

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.

There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

Forum Team (Retired)
Forum Team (Retired)

Hi emily17 👋

Thanks for posting, and a warm welcome to our Community Forums.

I'm sorry to hear your wall socket is getting in the way. As mentioned by Tudor, we can move this for you at a one-time charge of £25, which gets applied to your next bill. I'm going to send you a private message, so we can book this in for you.

Please look out for my message in the top-right, white envelope or by tapping your profile picture and then "Messages".


Reece - Forum Team

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