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Move Router

NewMover
Joining in

on ‎13-09-2023 10:20

Hi,

I would like to move the location of my router from the front of the house to under the stairs.

I understand there is a £25 fee. How do I get this booked in? 

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3 REPLIES 3

Tudor
Very Insightful Person
Very Insightful Person

on ‎13-09-2023 12:03

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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Daniel_Et
Forum Team
Forum Team

on ‎15-09-2023 12:17

Hi @NewMover, thank you for your query.

I can see you've been in touch with the team. Did they manage to book an appointment for you? 

Thank you for your support @Tudor 👍

Regards,
Daniel

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NewMover
Joining in

on ‎15-09-2023 15:10

Hi Daniel,

Yes I managed to get this booked in thank you.

 

Thanks,

Earl

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