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Move Hub to another room

Evhogan
Tuning in

I want to move my hub to another room. Can I use GT100 cable to do this, or do I need to book tech?

4 REPLIES 4

Adduxi
Very Insightful Person
Very Insightful Person

Standard £25 for this work.  Technician will site Hub where required and re-balance power levels as necessary.

Btw, it's against the T&C's to use your own cables on the VM infrastructure.

If you wait here a couple of days a VM Mod will pick this up and arrange.

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Evhogan
Tuning in

Is there a tech on here who can book me a visit please?

Adduxi
Very Insightful Person
Very Insightful Person

@Evhogan wrote:

Is there a tech on here who can book me a visit please?


This is a Community based forum and not a direct line to VM.  It will take a few days for a VM Mod to pick this up.  If your need is urgent, you will have to phone in.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Hi Evhogan,

Thank you for your post and welcome to the community. 

We can assist with getting this booked in for you. 

Having looked on our side though, it seems as though you have been able to get this booked in already. 

Can you confirm if that is the case?

^Martin