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StuBFrost
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Move Cables

Hello. 
I have 2 separate cables for virgin on the front of my house one of which goes up to a bedroom for tv and another that goes up to a bedroom at the back of the house for broadband/tv.

We’ve now had the front of the house rendered in white so the cables look ugly. 

Can I pay to have virgin move the cables so that they are redirected away from the front of the house ? This will take a bit of work I think so is it a job they would do?

Thanks

Stu

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jbrennand
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Re: Move Cables

Yes they will rerun the cables - the cost will be £25.

You need to call in to book a Tech appointment to do it. Be sure you are there when they come to do the job - otherwise it may be no improvement 🙂

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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John_GS
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Re: Move Cables

Hi StuBFrost

Thanks for posting. I can see you've spoke to the team and got this visit in. Let us know how it goes 🙂

Best,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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