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Missing my connections

I have received my quickstart kit but cant find where my main feed into the house is. I have then looked outside for the brown box and can see it on the wall but the front cover is missing and the main cable from the ground is coming into it but nothing else from there going into the house.

any ideas how i can get this box on the wall sorted and a feed to go into my house. I have read on these forums and online and think i can wire it from the brown box into my house as its only going in the same room the brown box is on. Is there a way to get the brown box replaced and the white box in the house too?

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Re: Missing my connections

You need to call 0345 454 1111 and get an engineer out.

best to call at 8am

If I've helped please let me know 🙂 Matt

A 10+ Year Virgin Media veteran, been here through the Up's and the Down's and Down's....
Vodafone 5G EE BQM Hub 4 BQM Hub 3 BQM Hitron CGNV4 BQM TT BQM

Technical Support - AV & Networking - Customer Service - Finance - Culinary - Construction
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