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Meganjade28
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Missing email

I had a phone call from virgin media today offering me and upgrade on my package for £5 extra a month, I accepted and it is being delivered on Monday. she told me I would receive an email with all the information of my new package but I haven’t yet received this email? 

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Z92
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Re: Missing email

If you login to your "My Virgin Media", the same information should be in there, including your new contract.