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brunobruster
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Missing connector for wall socket cable (Hub 3)

I was sent the VM Hub3, power adaptor, ethernet cable and cable to connect the hub to the wall socket. However i am missing the adapter to plug the cable provided into the wall socket. 

I have added some pictures below as im not quite sure of the proper names. Can VM send out the adapter? 

A6AC305F-1FA8-49E6-A9E1-1ADB52BA4ED6.jpeg

94D62E53-4104-469B-ADB2-F2D782D70841.jpeg

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nodrogd
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Re: Missing connector for wall socket cable (Hub 3)

You will need a manned install, as somebody has removed the safety isolator that should be in the wall box. This is what your cable is supposed to connect too.

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brunobruster
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Re: Missing connector for wall socket cable (Hub 3)

Thank you for your reply, can VM not send me the adapter and attach myself?

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nodrogd
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Re: Missing connector for wall socket cable (Hub 3)


@brunobruster wrote:

Thank you for your reply, can VM not send me the adapter and attach myself?


No they won’t, as they no longer fit that type. They will fit a completely new outlet that is a lot smaller.

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