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Missing brown box cover

Lorraine314
Joining in

How do i get a replacement brown box to cover the internet cables coming into my house?

6 REPLIES 6

Adduxi
Very Insightful Person
Very Insightful Person

Post a photo to allow VM to assess the parts required.   A VM Mod will pick this up in a day or two.

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Lorraine314
Joining in

20230410_152946.jpg

Zoie_P
Forum Team (Retired)
Forum Team (Retired)

Hi @Lorraine314,

Thank you for reaching out to us and welcome to our forums 👋

I am sorry to see your cover has gone from your omni box, I can book tech to come to take a look for you. 

I will pop you over a PM, just keep a look out for the little envelope 📩

Thanks,

Zoie

Zoie_P
Forum Team (Retired)
Forum Team (Retired)

Thank you for messaging with me @Lorraine314.

Glad I could get this booked for you.

Keep us posted on how you get on. you can view, cancel or change this here under orders and appointments.

Let us know how you get on 😊
Thanks,

Zoie

Hi again,

I cannot be present on 18th April. Can you give me an alternative date next week pls?

Thankyou

Hi @Lorraine314 

As its external works, it shouldn't really matter but I will pop you a PM to re-schedule as requested 😊

Ayisha_B
Forum Team

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