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Missing box

Jamesncl1234567
Joining in

Hi, the brown box is missing from the side of our tenanted property and the wires are all over the place. The new tenants are imminent and it looks unsightly. Can a technician sort please?

2 REPLIES 2

Ilyas_Y
Forum Team
Forum Team

Hi @Jamesncl1234567, thanks for reaching out to us on the Virgin Media Community forums. 👋🏼

I'm sorry to hear about the issues with the omnibox at the side of the property. 😞
I will assist you on getting this resolved, I will send a private message.

Kind regards,
Ilyas.

Ilyas_Y
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


Ilyas_Y
Forum Team
Forum Team

Thanks for speaking with us today @Jamesncl1234567 on the forums. 👋🏼

As advised - please reach out to the business team on 0800 052 0800.
Reason being - we can only deal with residential accounts on here.
If you have any other queries, reach out to us and we'll advise.

Kind regards,
Ilyas.

Ilyas_Y
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs