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Missing CATV small cover

JFurb1
Joining in

The cover is missing from a small access hole in the pavement outside my house. The hole is dangerous to pedestrians, who might easily break an ankle. Can you action a replacement ASAP please. 

1 ACCEPTED SOLUTION

Accepted Solutions

Hi JFurb1,
Thank you for reaching back out, this has been reported again to the relevant team and will be picked up ASAP, apologies for any inconvenience caused.

Regards

Paul.

See where this Helpful Answer was posted

21 REPLIES 21

JFurb1
Joining in

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The missing CATV cover for this small access hole has left a dangerous situation for pedestrians outside my home. Please can you organise a replacement, or tell me how I can make it safe. For example, can I fill it with gravel, so someone doesn’t break a leg walking along the pavement? 

 

jpeg1
Alessandro Volta

It would help if you said where it was. 

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.

Okay, it’s in Norwich. 

nodrogd
Very Insightful Person
Very Insightful Person

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jpeg1
Alessandro Volta

Well I doubt Virginmedia will be driving round every road in Norwich looking for an open access hole. 

If you are shy about the location you'll have to wait for a staff member to pick this up and send you a private message. Alternatively if it's in a public footpath your local council may respond more quickly. 

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.

I didn’t realise it was acceptable to put addresses on these forums. I haven’t seen that personally. And wouldn’t VM get in touch for details before turning up? I’m new to this, so excuse my naivety. 

I have contacted my local council, a month ago, and no action so far. 

jpeg1
Alessandro Volta

Certainly don't post your address, but the postcode or even just the road name would be helpful and is not giving too much away. 

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.

Okay. It’s in Bluebell Road, Eaton, NR4. Thanks for your advice. 

Paulina_Z
Forum Team (Retired)
Forum Team (Retired)

Hi @JFurb1,

Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that there's an uncovered access hole near your property.

I'll be more than happy to report this as soon as possible for you. I'll send you a Private Message to confirm a few details to make sure we have the right address and can have this rectified as soon as possible.

I've sent you a Private Message to confirm a few details. Please keep an eye out for a purple envelope at the top right corner of your Forum page. I'll be in touch soon.

Thank you.

Paulina_Z
Forum Team

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