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Dominikrestore
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M100 Fibre Broadband

  • Hello.  Is my new customer registration successful?  because I did not get the contract and the money was not withdrawn.  only the information about the Order reference and the date of delivery of the equipment has been sent, but there is no information about what time or company it will be delivered?? I recently signed up for virgin broadband through a site called broadband choices, I’m now worried incase I’ve been scammed, they have sent me an email from this address webteam@virginmedia.co.uk I’ve had no money taken from my account, and no further contact, can someone please help me !!
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Christy_D
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Re: M100 Fibre Broadband

Hi there

Let me take a look into this for you

I'll pop over a private message to take some details

Thanks

Christy


Here to help! I'm a technician helping out whilst working from home. Find out more


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Dominikrestore
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Re: M100 Fibre Broadband

Thanks Dominik. Is there anyone else that we could do the order in please?

Your order hasn't gone through due to reasons i'm unable to discuss.

Let me know!

Thanks,

Christy

Who can answer me why my order was not fulfilled positively?

 

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Paulina_Z
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Re: M100 Fibre Broadband

Hi @Dominikrestore,

Thank you for coming back to us. Apologies that we cannot give you more information about this situation. You can always give our Sales team a call on 0800 183 1234 to see if you're able to put another order through.

Keep us updated on how you get on.

Thank you.

Paulina_Z
Forum Team



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