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CJ8
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Lots of external Virgin wires - alive or dead?

Hi

We have recently purchased a four storey building which has numerous external Virgin wires.  We are in the process of redecorating and need to work out which ones are live.  I would be grateful if you could let me know who to contact.

Thanks

😀

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jbrennand
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Message 2 of 10
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Re: Lots of external Virgin wires - alive or dead?

Just to clarify... are you a current VM customer with active service in any of the rooms served by the cables?

If not, is it likely that service will be required into the rooms in question sometime in the future?

Also are you certain that these are VM cables and not from Openreach, Sky, etc.

Posting some photos of the cabling and boxes and locations in question would help

--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
Kath_F
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Re: Lots of external Virgin wires - alive or dead?

Hi CJ8, 

Thanks for your post and welcome to the forums. It's great having you on board with us in the Community. 

The cables would only be live if there is a live service going in to one of the flats. We wouldn't look to remove the cables though and would only come out to do work if the cable/s are in a way that affects health and safety. 

If there are any hanging loose or in a dangerous way, let us know and we can look to help then 🙂 

Thanks,

Kath_F
Forum Team



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CJ8
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Re: Lots of external Virgin wires - alive or dead?

Hi Kath Yes unfortunately some of the wires are hanging in a dangerous way, so I would appreciate some help with this.
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Corey_C
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Re: Lots of external Virgin wires - alive or dead?

Thanks for your reply and update, CJ8. I'll send you a private message to confirm your details.

 

Cheers,

Corey C

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CJ8
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Re: Lots of external Virgin wires - alive or dead?

Hi Corey

No message received so far.  Can you contact me so we can get this sorted out?

Thanks

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Corey_C
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Re: Lots of external Virgin wires - alive or dead?

Ah OK apologies, thought I did. It was just asking for your address.

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CJ8
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Re: Lots of external Virgin wires - alive or dead?

[removed]

[MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

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CJ8
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Message 9 of 10
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Re: Lots of external Virgin wires - alive or dead?

Ok can you try and dm me again as I didn't receive anything

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Corey_C
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Re: Lots of external Virgin wires - alive or dead?

OK I'll try again. Are you looking in the purple envelope?

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