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Lost Hub Password Sticker - cant access Virgin Connect - virgin never pick up to answer

Lost sticker under hub, so cannot use Virgin Connect App - never get through for help on virgin technical line. What should I do, I need the control.

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jbrennand
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Re: Lost Hub Password Sticker - cant access Virgin Connect - virgin never pick up to answer

The connect App is not essential but if you cant log in to the Hub settings you will be stymied,

They wont know the password either. You will need a replacement Hub. Try calling in early (08.00 Mon-Sat, 09.00 Sun).

Note that they have been experiencing technical problems on phone connections this week though

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.