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Looks like there’s still an issue with your connection

ince1
Joining in

Had an outage earlier in my area, it’s apparently fixed when I look at the service checker but I’ve still got no internet and when I check the service I get the above error. Any way to fix as I’ve been without internet all day? Or is it a case of waiting the 19 hours it says and then having to wait for an engineer?

2 REPLIES 2

Client62
Legend

Check the automated faults services via 0800 561 0061 to see if a fault persists in your street.

Daniel_Et
Forum Team
Forum Team

Hi @ince1, thank you for your post.

We're sorry to hear about the issue you've been experiencing 😔

How have things been since you posted? Advice on how to fix internet problems can be found here.

Please pop back to us at your earliest convenience and we'll do our very best to help.

Thank you for your support @Client62 👍

Regards,

Daniel