I signed up with virgin media on the 30th of June, my initial installation date was set for the 26th of July.
In the run up to the 26th of July, the pre-pull appointment was continually pushed forward nearer and nearer the installation date. A few days before my installation, I got an email “Your Delayed Activation” explaining that works needed to be done to activate my account.
I was given a new installation date as the 14th of August. The pre-pull was set for the 2nd, however it’s moved to the current day, every single day. I’m not confident that it’s actually going to be completed this time.
So far VM have forgotten to file planning permission and failed to get a parking permit. How can I check that it’s all good to go ahead this time? I really need the connection as I work from home.