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Oriel
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Logging on Europe

  • In Europe Greece when I connect to UK I turn on mobile data ,it asks:Virgin or base I click Virgin but needs to be on Wifi to connect to UK. Is this correct or is this costing me?
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Emma_C
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Re: Logging on Europe

Hi Oriel, 

Thanks for your post and welcome to our community. 

Very sorry that you're having some trouble using the services abroad, this isn't good. 

Could you expand a little for me? 

Virgin data as well as data roaming need to be active within your account settings and phone settings. 

We do offer Roam like Home which you can find out more about here

Emma_C - Forum Team
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