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Laptop with poor connection - every other device fine

haung38
Joining in

Hi all. I've been with Virgin for years, and recently upgraded to 500MB. When I did this, not long after I started getting poor connection on my work laptop. This laptop and a few amazon echoes are now showing as Poor connection. Wifi scanner on the app shows great reception in my office. Mobiles etc connected fine. But I'm getting mega slow download and upload speeds if I can even connect. Any ideas?

1 REPLY 1

Joseph_B
Forum Team
Forum Team

Hey @haung38,

Welcome to the Community Forums and thanks for the post.

Sorry to hear about the issue you have been facing, what you may wish to do is look about improving your WIFI speeds via our website here.

Joe