Our house is a conversion and therefore currently doesn’t have a landline or any connection to it. So we opted for the broadband only option from VM. The Kier installation engineers have visited our home today and as there is a road outside our property they said they need permission to lay the cable, it’s about 30m from the main connection point. They said to call VM to discuss who to talk to get permission, after over an hour on hold the line went dead.
Does anyone have any experience with this or know how to get permissions to lay fibre broadband cables? our installation date is 1st Feb which has been pushed back from the 18th January already, really need to get connected as we haven’t got any internet currently.