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Keep getting error connection refused when trying to access websites

Hi guys, strange one here. 

My Virgin broadband has been perfect for 2 years. I am on the 500MB package based in Ireland. 

2 days ago, suddenly, websites stopped loading intermittently and I get the black chrome screen saying This site can't be reached

If I refresh a few times it eventually loads

You can see it in action on this video

This is happening across all devices and browsers, across Wifi and LAN connections direct to the Hub 3.0. I have the hub plugged into Google Wifi (however the issue is still there on LAN connections to the hub and on the Hub default Wifi so I dont think it's Google Wifi)

I have been on to tech support, they sent out a new hub, but I still have the same issue. 

So far I've tried

  • Unplugging and reconnecting all the wires
  • Only using LAN
  • Flushing local cache and DNS on devices
  • Disabling firewall on router

All to no avail. 

Some strange observations

  • Speed is still super fast - 480MB down, 49MB up
  • Zoom calls haven'y cut out once, or Facetime
  • Netflix, Nest cam and phone apps are all playing up. Sometimes wont connect at all, sometimes need refreshing. 

I'm at a bit of a loss how to fix. 

Any advice would be greatly appreciated. 

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