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Just switched to virgin media broadband. No confirmation email

Hello,

I just setup virgin media broadband over the phone and arranged an engineer to come out for installation, however I have not got the confirmation email with contract/dates ect.

My email is a bit odd so there is a chance its been entered incorrectly. Is there anyway to check this without waiting through the new customer phone queues again? (no account number yet)

Cheers

 

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Re: Just switched to virgin media broadband. No confirmation email

Hi there

I will look into this for you.

I'll send you a PM to discuss

Thanks

Christy


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