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Alec73
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Just switched to virgin media broadband. No confirmation email. No Contract

Hello,


I just setup virgin media broadband over the phone and have already received the broadband kit (Haven't yet plugged it in), however I have not got the confirmation email with contract/dates ect.

Is there anyway to check this without waiting through the new customer phone queues again? (no account number yet)

Cheers

 

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Christy_D
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Re: Just switched to virgin media broadband. No confirmation email. No Contract

Hi there

I'll drop you a PM to take some details

Thanks

Christy


Here to help! I'm a technician helping out whilst working from home. Find out more


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MikeRobbo
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Alessandro Volta
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Re: Just switched to virgin media broadband. No confirmation email. No Contract

You will need to wait for a letter / email or wait for one of the VM Forum Staff to see if they can help but it may take a couple of days.

Once you have connected up you will need to call the Hub Activation number -  0800 953 9500 


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