Hi, I’ve just moved house and the broadband isn’t working.
i had a new set of connections through the post so I’ve wired it all up using them and the TV works, but there’s no internet. Cant get hold of anyone at VM using any phone line or combination of options and there’s no answer on the messaging service.
Please Pm me your account number and postcode and I can have a look for you.
If I've helped in any way, please give me Kudos and mark my response as a helpful answer!
I am a serving Field Technician at Virgin however all responses on here are based on my experiences in the field alone and my own equipment at home and should be taken as such You can also save £50 off your bill by recommending someone onto virgin media. To find out more PM me
Here to help! I'm a technician helping out whilst working from home. Find out more