I signed up for the bigger bundle yesterday, added kids. Got email to say they will email again with a link to contract but haven't been sent anything. Checked junk/spam but nothing.
Tried speaking to someone on live chat but got transferred, was waiting 40 mins before giving up.
I chose 7th December for install so will this still go ahead? Wanted to track the order but can't do that due to not having the welcome email. I know people can place orders and still be rejected so I'm hoping this isn't what is going to happen.