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GraemeJ90
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Just got a Hub4 quick start kit, red light/no internet

Hello, I just got a Hub4 quick start kit, followed all of the instructions, all wires in securely etc. However the router has a red light and has no access to the internet. Is there something I need to do after setting up the router or something?

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Beth_G
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Re: Just got a Hub4 quick start kit, red light/no internet

Hi GraemeJ90,

Welcome to the Community Forums! Thanks for your first post.

I'm sorry to hear you've had a few issues with your connection after installing your kit. Were you able to activate your equipment after set up via our automated activation line on 0800 953 9500?

Let us know 🙂

Beth
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