Iv rang up virgin 2 times the advice was the first time iv sent the code and it will work after 3 hours no it didn’t
rang up again this advice was a technician will ring you
never heard anything I’m so annoyed
Leave it switched on overnight and see how it is.
If still not working try contacting New accounts and Set Up for them to complete the setup and activation. That is 150 from a Virgin landline options 1,1,1 and 4 or 0345 4541111 from any other phone, options 1,1, 2 and 4.
Best time to call is 08:00 or 09:00 on Sundays