Hi
I received my VM set yesterday with a modem and a tv box but I can't connect it. The house I recently bought has an old NTL outlet with one cable (port) coming out. The head of the port is the same as the one in the adapter so they don't fit and I'm unable to plug it in.
Will I need to get a technician to come down and install a new outlet or is there anything else I can do?
I've been trying to get a hold of VM for hours but no response which is very disappointing. Attaching photos of the NTL port and adapter. Thanks in advance!

