Since you within the cooling period call retentions team to cancel the service and give that reason.. you be surprised how fast a engineer appointment is booked.
Also good idea to ask engineer for a spare cable..very handy in future 😁
Wait my bad..you already 30 days 😥
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M200 Oomph - 5GB SIM + 3 extra SIM family plan - BT whole Wi-Fi - Sky Q
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Don't cry over Virgin price increase instead speak to retentions team and negotiate a better deal.