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Is this wall socket compatible?

Harpers
Joining in

IMG_9891.jpeg

Hello, 

we have just signed up to VM coming from Sky. I noticed we have a Virgin wall socket however we are unable to remove the previous wire from the wall socket. Pictures attached, any help will be appreciated. 

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3 REPLIES 3

carl_pearce
Wise owl

Where do the wires currently plugged in go?

The other end may have a compatible connection.

Other than that you should be able to unscrew the existing cables with a spanner or a pair of pliers.

legacy1
Alessandro Volta

Follow the cables😬

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Ayisha_B
Forum Team
Forum Team

Hi @Harpers 👋

A warm welcome to our Community Forums and thanks for your post. It's great to have you on board!

Just checking in to see if you still need help or if you managed to get things resolved?

Ayisha_B
Forum Team

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