on 29-11-2023 17:18
Hello,
we have just signed up to VM coming from Sky. I noticed we have a Virgin wall socket however we are unable to remove the previous wire from the wall socket. Pictures attached, any help will be appreciated.
29-11-2023 19:56 - edited 29-11-2023 19:58
Where do the wires currently plugged in go?
The other end may have a compatible connection.
Other than that you should be able to unscrew the existing cables with a spanner or a pair of pliers.
on 29-11-2023 20:28
Follow the cables😬
on 02-12-2023 13:03
Hi @Harpers 👋
A warm welcome to our Community Forums and thanks for your post. It's great to have you on board!
Just checking in to see if you still need help or if you managed to get things resolved?