Virgin Media Community

[Andy2090]

Hi everyone,

I’m looking to upgrade to a bundle that will see me upgrade to 350mbs broadband speed and also the v6 box. I’m wondering if the update from the super hub 2 is painless as I’m guessing this is self installable? Same with the v6 box I imagine from the original TiVo box. 

I ask this just because I’m a teacher teaching from home and don’t want to possibly lose the internet connection if it takes time to activate. 

Thanks,

Andrew

[Andruser · Accepted solution]

The Hub 3 is normally a simple self install upgrade, with few problems.  However, for a few users, hub or package changes do cause unexpected performance difficulties, and so my question to you is how much do you really need to change your package now, rather than wait a couple of months?

[carl_pearce · Accepted solution]

Personally I'd wait if you can.

Very tricky to get in contact with VM currently, especially with everyone trying to cancel due to the 'price increases'.

[Andy2090]

Thanks both of you. My Wi-fi is cutting out and the old TiVo box is going slow so I'll have to replace them eventually anyway. I'll probably wait till half-term. Haven't even been able to get a reply from Virgin Media from Twitter so it must be really bad at the minute.