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mhamps22122
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Internet Icon flashing

Just moved in and have got delivered a hub 3 and have tried to set it up. The house already had a virgin socket. After i plugged everything in the wifi icon is solid green and i can connect my devices to the wifi. However i have no internet. And the icon has been flashing green. I have waited 2 days and still it has not changed

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MikeRobbo
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Alessandro Volta
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Re: Internet Icon flashing

Try the Hub Activation number on 0800 953 9500 


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BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
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mhamps22122
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Re: Internet Icon flashing

i have done this and the call centre is closed and the confirmation of my passcode did not work. Do i have to wait for internet to be sent over ? 

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MikeRobbo
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Alessandro Volta
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Re: Internet Icon flashing

You need to try again in the morning, 08:00 is the best time.


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BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
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mhamps22122
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Re: Internet Icon flashing

thank you a technician is coming wednesday

 

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