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daudasghar49
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Internet Hub/Rooter transferring

Hi, I am VM customer for over 20 years.  I am now working from home since last year due to Covid.  My rooter, hub is upstairs but my office is downstairs in front room where VM box is for TV.   I want that Hub bringing downstairs in such room.  This will involve cable transfer.   How much VM will charge me???  I currently using WiFi extender but need this connection downstairs.  Thanks (Daud)

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Ernie_C
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Re: Internet Hub/Rooter transferring

The standard charge for any non-fault work is £25. Order through Customer Service.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Gareth_L
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Re: Internet Hub/Rooter transferring

Hello daudasghar49

Thanks for your post 

If you still require the relocation 

Please let me know as I can get this booked in for you 

Gareth_L

daudasghar49
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Re: Internet Hub/Rooter transferring

Thank you Gareth... I have spoken with VM and booked for coming Friday... Thank you

Zoie_P
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Re: Internet Hub/Rooter transferring

Glad to hear Daudasgar49,

please keep us posted with how it goes 🙂
Zoie

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