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spoonman
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Intermittent broadband DY5 area

Anything going on in the DY5 area? Internet keeps dropping out. Service status page reckons there's nothing wrong.

 

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lotharmat
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Re: Intermittent broadband DY5 area

The most useful and up to date info comes from the 0800 561 0061 number. Try that to see if there are any faults that the web service hasn't picked up!



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spoonman
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Re: Intermittent broadband DY5 area

Thank you for replying. No, I had not tried the phone number.

Seems to be ok now, but I am getting some dropouts occasionally.

I'll keep an eye on it.

My Broadband Ping - VM Home

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Lee_R
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Re: Intermittent broadband DY5 area

Hi @spoonman thanks for posting and welcome back.

Sorry to hear you're having an intermittent service.  I would like to take a closer look.  I am going to send you a private message.

Regards


Lee_R

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Lee_R
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Re: Intermittent broadband DY5 area

Hi @spoonman

Just a quick note to confirm you're satisfied with the response and efforts of the forum team?  Remember if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand.

Regards


Lee_R

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spoonman
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Re: Intermittent broadband DY5 area

Hi Lee, yes, all good. Drop outs have ceased completely.
Thank you.
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