I contacted technical support way back in February as the wifi upstairs (in 2 rooms in particular) was weak and occasionally drops out. I was told an intelligent Wi-Fi pod would sort this, but none were available. I signed up for email notification for when they were back available, but have heard nothing.
Asked the question via Twitter on numerous occasions since then and was finally told yesterday that they were back, but I had to phone up.
There lies the problem - I don't want to phone up as I haven't got several hours to go through all the various menus to try to speak to a person. I don't need test signals sent - we already know what the issue is, all I want is to be able (after 6 months!) to have someone send me an I intelligent Wi-Fi pod.
A Pod is free for customers on 1GB or Ultimate Oomph packages. Otherwise it is £5/month.
They are in short supply ATM and there is a "waiting list". If you want a pod call in and get on the waiting list. Or get your own equipment from Amazon next day.
-------------------- John --------------------
I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.