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Installer Needed - no VM Connector

Kezzaeds79
Joining in

I need an engineer to come out and install my services been trying to get through via phone with no such luck I got self-install kit and there’s no virgin box to connect to anywhere or cable wires I’ve tried the lot.

2 REPLIES 2

roy247
Superstar

You can call Virgin on 150 from a Virgin phone, mobile or landline, or 0345 454 1111 from any other phone to report a fault, then ignore all the options offered and you should then be placed into a queue to speak to someone.

Another option is to wait for one of the forum team to pick this up which might be 2 to 3 day's.

Tom_W1
Forum Team
Forum Team

Hi @Kezzaeds79 thanks for your post here although we're sorry to hear of the concerns you've raised here.

Please allow me to send you a PM so we can look into this further for you. Kindly expect the PM to arrive shortly and respond directly when you can!
Many thanks

Tom_W