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ChloeEagleson
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Installed/quick start worked. Activated services. But still no wifi

We received our Hub 3 today and tried to set it up. 

Set up seemed to work perfectly and hub has white light. 
We received a message to say the services were activated and should be working. 

Our phones have connected to the hub but there is no internet. The internet is not working. 

We have tried factory resetting numerous times. We have also tried turning hub and devices off numerous times and still no internet. I have also rang the activation number to make sure it is definitely activated and it is.

What should I do? 

 

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MikeRobbo
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Alessandro Volta
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Re: Installed/quick start worked. Activated services. But still no wifi

All new  / replacement electronic equipment needs to be activated.

Activation number -  0800 953 9500 

Best time to phone is 08:00


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BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
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