Installation

[Pablo690]

Virgins set up start date for 21st Dec then promised me an earlier date if I joined from current WiFi.  2 weeks later and still no phone call back to get earlier installation.  3 weeks without Internet because of the virgins . Even got asked to drill the wall for the virgins to put the wire through from the box outside as they said they couldn't do it . Never heard anything so stupid 

[Ilyas_Y]

Hi there @Pablo690 Thanks for reaching out to us and a warm welcome to the Virgin Media Community forums. 👋🏼

I'm sorry to hear about the issues regarding the install.
I've had a look and I can see everything has been installed as of today.

Let us know how it goes with the services and if there's anything else we can do to assist.

Kind regards.