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Installation

Socrates22
Joining in

on ‎12-09-2022 20:42

My installation (TV, broadband) has been scheduled on 19 Sept 2022 and now that date has become a bank holiday. Just wonder if the installation team will work on that day. I assume that no one will work on bank holiday. I have tried to reschedule installation date via online account (did not work), live chat (whatsapp only), phone call (could not get through). Please kindly advise. Many thanks.

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newapollo
Very Insightful Person
Very Insightful Person

on ‎12-09-2022 21:27

Hi @Socrates22 

Try calling the pre-installs team on 08000521734.

They should be able to confirm the installation date and can also change it if necessary.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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Socrates22
Joining in
In response to newapollo

on ‎13-09-2022 12:35

Thanks Dave.
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