Installation

[Brian30]

Update, should have had installation 2nd August but only had partial install because engineer didn't lay cable,I rang installations and 3 times but finally informed cables would be installed on 4.8 22.fingers crossed,if this doesn't transpire then I will consider cancelling and finding and alternative provider as I am now without broadband connection. 

[Keezza]

Think I’m in the same boat here…

[Lee_R]

Hi @Brian30 thanks for posting and welcome back to our community.

Sorry to hear there's a delay in you installation being fully completed.  I would love to take a closer look on your behalf.  I am going to send you a private message.  Please look out for the purple envelope in the top right of your screen.

Regards

Lee_R

[Lee_R]

Hi @Keezza, thanks for posting and welcome back to our community.

I can see from another thread, that your issue has been resolved?  Please do get back to us if you need any further assistance. Remember, if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand. Also, please bear in mind that our website offers lots of helpful information and also, you can manage your account from here.

Regards

Lee_R

[Keezza]

Yes thanks for getting back on the forum. Can’t wait to get connected on the 11th

[Ashleigh_C]

That's great to hear thank you @Keezza

Thank you so much for letting us know and please do pop back after your installation after the 11th with an update? 

Thanks again.